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Header, Menu, title does not display on the page

19 replies · Started by Nataraj on July 29, 2020

Viewing posts 1–15 of 20

Hi Sorry! I must have created a duplicate ticket.

I've set a page to use the "default" template (instead of Elementor Canvas or Elementor Full width), default page builder container and "Content/Sidebar". Unfortunately, I couldn't find a way to display Page header, title, primary navigations. What am i doing wrong?

I also tried various permutations and combinations with the customizer, but no success.

Here is the link to the page https://creativenatureart.com/blog/

Hey - do you think I didn't do that before reaching out to you? I was hoping furhter clues and tricks beyond you clear cache suggestion :)

I'm not sure if you did but disabling the caching plugin is actually better for us - it allows us to inspect the code better which is why we asked to keep them deactivated if you need to post your topic :)

There are two possibilities that those theme elements can be removed with GP:

- With the disable element metabox:
https://docs.generatepress.com/article/disable-elements-overview/

- With a layout element:
https://docs.generatepress.com/article/layout-element-overview/#disable-element

If none of those applied to your case then it's not a GP issue so I'd check with Elementor's support.

If you are looking at the site ..
1. All elements are disabled (i.e., Assigned to 404 template)
2. WP Rocket is disabled; prior to that cache is cleared.
Let me know if you are debugging

BTW - it works fine for "Post" but it doesn't work with "Page" and "Woocommerce related pages/products"

Sorry not sure if I fully understand?

Does the header/navigation come back if you disable Elementor on that page?

Let me know if you can't access the screenshot

Maybe it's a caching issue again as you have the caching plugin activated?

All I can see the code on that page which is showing that Elementor/Elementor canvas is loaded:
https://www.screencast.com/t/i3Uxe22PD8S

There is no way that GP would activate Elementor canvas for you.

Any chance you can check with Elementor's support on this?

WP Rocket is off and cleared the cache and then tested. Still loads the canvas template.

class="page-template-default page page-id-26477 logged-in wp-custom-logo wp-embed-responsive theme-generatepress post-image-aligned-left slideout-enabled slideout-desktop sticky-menu-fade sticky-enabled both-sticky-menu mobile-header mobile-header-logo mobile-header-sticky woocommerce-js no-lightbox left-sidebar nav-below-header fluid-header one-container active-footer-widgets-3 nav-aligned-center header-aligned-center dropdown-hover elementor-default elementor-template-canvas elementor-kit-21271 elementor-page-10305 offside-js--init"

That case please check with their support first.

All the HTML markup are coming from Elementor as well:
https://www.screencast.com/t/BsVOqUGujiF

That is not something from the default Gutenberg editor.

I am going to do that as well, but thanks for helping to trace the problem! I will fill you in once I found a solution.

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