[Support request] header i\does not show

Home Forums Support [Support request] header i\does not show

Home Forums Support header i\does not show

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #2254928
    Joe

    after uninstalling coach theme my header is missing and wont show my logo. joe-holmes.com

    #2254967
    Fernando
    Customer Support

    Hi Joe,

    By Header, are you referring to this?: https://share.getcloudapp.com/YEukonnp

    When importing Coach, it adds a Page for the homepage, and removing this imported site removes the page as well, along with all the other stuff imported.

    With regards to the image, can you try re-uploading your retina logo in Appearance > Customize > Site Identity?

    Kindly let us know how it goes. If you’re referring to something else with regards to the header, kindly let us know.

    #2255647
    Joe

    No the issue is not in the coach template, it is when I removed the coach template and went back to the former platform. If you view the inspect tool you can see that my logo is coded, but does not show in the header because the header options under customize does not work.

    #2255649
    Joe

    I would use the coach template but I could not figure out how to customize the footers.

    #2255650
    Leo
    Staff
    Customer Support

    Just checked the site and I’m seeing the header, logo and navigation no problem:
    https://www.screencast.com/t/1BnQl0BK

    #2255688
    Joe

    Interesting, so I viewed it in chrome and saw the logo, went back to firefox, cleared history and cache and still the logo does not show. Any ideas to why?

    #2255732
    Leo
    Staff
    Customer Support

    I just checked on Firefox and no issues there either.

    Do you happen to have another device to test?

Viewing 7 posts - 1 through 7 (of 7 total)
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