[Resolved] Header Element

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  • #1363466
    Veronique

    Hi, could you help me please?

    I´ve read the documentation and used differents sizes. Shouldn’t this be self-adjusting even though the weight may be higher or lower? (although in my case it is optimized)

    I´m using the header element and the photo is cropped (on PC and mobile).
    I´m using full screen.

    What size in px should I use to prevent this from happening?

    Thank u

    #1363620
    Leo
    Staff
    Customer Support

    Hi there,

    Background images are not responsive in nature – it’s not a theme thing.

    I would say use a bigger image so it looks good on desktop, then we have a couple of options for mobile:
    – Remove the original desktop image and use a specific mobile image.
    – Reposition the background picture.

    Let me know which one you want to try (or both).

    #1363641
    Veronique

    Hi Leo, thanks for your reply.

    I don’t know what to do because I have the problem in both (PC and mobile).
    Please tell me both options to see which one works.

    #1363646
    Leo
    Staff
    Customer Support

    Can you try uploading an image that’s wider? Like 2000px in width?

    Your current image is too narrow for the full width and full screen layout.

    #1363651
    Veronique

    La imagen que subí es de 2358 × 1893
    No entiendo 😮

    #1363653
    Leo
    Staff
    Customer Support

    Try something like 2000 by 1000.

    #1363655
    Veronique

    It is as if it is too big. It cuts and does not come out complete

    #1363659
    Veronique

    It stays exactly the same.
    In the video of you the complete photos appear. What size do they use?
    Or what option do I have, pls? just a flat color background.

    #1363794
    Leo
    Staff
    Customer Support

    Your site is under maintenance mode now.

    Can you disable it so I can see the issue with the new image?

    Keep in mind that the image would show different on different size screens – it’s a background image which isn’t responsive.

    #1364543
    Veronique

    Hi,
    Sorry I closed it again. In Germany was 2am and the answer didn’t come.

    Don’t worry, thanks for your attention.

    On a responsive theme it doesn’t help that header images aren´t responsive. Once again, I must use Elementor to cover up the deficiencies of the theme.

    I wanted to make the web only with GP Premium, but I see Elementor Pro should be used for any theme.

    Have a nice day.

    #1364612
    Leo
    Staff
    Customer Support

    On a responsive theme it doesn’t help that header images aren´t responsive. Once again, I must use Elementor to cover up the deficiencies of the theme.

    Background images aren’t responsive by nature – it’s not a theme thing.

    If you use the background image method in Elementor then it won’t be responsive either.

    #1364675
    Veronique

    How could I then create a full screen header with an image, please?

    #1364770
    Leo
    Staff
    Customer Support

    Can you disable the maintenance page?

    #1364819
    Veronique

    Oops! I just saw the message …. Yes, I already open the web for you.

    I understood what you told me. I am testing with the images but I manage to manipulate them with Elementor.

    I care more about how they look on the mobile and based on that I am doing it.

    I can’t find in GP how to modify, very limited. If you know how I can do it, I would really like to work with GP and not depend so much on Elementor.

    Thank you very much

    #1364822
    Veronique

    please ignore the background color! it’s just for reference while I place myself in the image

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