- This topic has 19 replies, 2 voices, and was last updated 7 months, 2 weeks ago by
Leo.
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July 14, 2020 at 11:17 am #1363466
Veronique
Hi, could you help me please?
I´ve read the documentation and used differents sizes. Shouldn’t this be self-adjusting even though the weight may be higher or lower? (although in my case it is optimized)
I´m using the header element and the photo is cropped (on PC and mobile).
I´m using full screen.What size in px should I use to prevent this from happening?
Thank u
July 14, 2020 at 2:37 pm #1363620Leo
StaffCustomer SupportHi there,
Background images are not responsive in nature – it’s not a theme thing.
I would say use a bigger image so it looks good on desktop, then we have a couple of options for mobile:
– Remove the original desktop image and use a specific mobile image.
– Reposition the background picture.Let me know which one you want to try (or both).
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 14, 2020 at 2:47 pm #1363641Veronique
Hi Leo, thanks for your reply.
I don’t know what to do because I have the problem in both (PC and mobile).
Please tell me both options to see which one works.July 14, 2020 at 2:50 pm #1363646Leo
StaffCustomer SupportCan you try uploading an image that’s wider? Like 2000px in width?
Your current image is too narrow for the full width and full screen layout.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 14, 2020 at 2:54 pm #1363651Veronique
La imagen que subí es de 2358 × 1893
No entiendo 😮July 14, 2020 at 2:56 pm #1363653Leo
StaffCustomer SupportTry something like 2000 by 1000.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 14, 2020 at 2:57 pm #1363655Veronique
It is as if it is too big. It cuts and does not come out complete
July 14, 2020 at 3:17 pm #1363659Veronique
It stays exactly the same.
In the video of you the complete photos appear. What size do they use?
Or what option do I have, pls? just a flat color background.July 14, 2020 at 8:51 pm #1363794Leo
StaffCustomer SupportYour site is under maintenance mode now.
Can you disable it so I can see the issue with the new image?
Keep in mind that the image would show different on different size screens – it’s a background image which isn’t responsive.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 15, 2020 at 8:42 am #1364543Veronique
Hi,
Sorry I closed it again. In Germany was 2am and the answer didn’t come.Don’t worry, thanks for your attention.
On a responsive theme it doesn’t help that header images aren´t responsive. Once again, I must use Elementor to cover up the deficiencies of the theme.
I wanted to make the web only with GP Premium, but I see Elementor Pro should be used for any theme.
Have a nice day.
July 15, 2020 at 9:26 am #1364612Leo
StaffCustomer SupportOn a responsive theme it doesn’t help that header images aren´t responsive. Once again, I must use Elementor to cover up the deficiencies of the theme.
Background images aren’t responsive by nature – it’s not a theme thing.
If you use the background image method in Elementor then it won’t be responsive either.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 15, 2020 at 10:18 am #1364675Veronique
How could I then create a full screen header with an image, please?
July 15, 2020 at 12:06 pm #1364770Leo
StaffCustomer SupportCan you disable the maintenance page?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 15, 2020 at 12:49 pm #1364819Veronique
Oops! I just saw the message …. Yes, I already open the web for you.
I understood what you told me. I am testing with the images but I manage to manipulate them with Elementor.
I care more about how they look on the mobile and based on that I am doing it.
I can’t find in GP how to modify, very limited. If you know how I can do it, I would really like to work with GP and not depend so much on Elementor.
Thank you very much
July 15, 2020 at 12:52 pm #1364822Veronique
please ignore the background color! it’s just for reference while I place myself in the image
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