[Support request] Header displacement on android mobile (not iOS)

Home Forums Support [Support request] Header displacement on android mobile (not iOS)

Home Forums Support Header displacement on android mobile (not iOS)

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #2334617
    Philippe

    Hey guys,

    Strange things happening with the header of one of my pages on mobile. And only on Android!

    As you can see, the header on dev.kipperdesign.ch works as intended.

    However, if you head over to sam.kipperdesign.ch the sticky navigation half disappears up outside the screen…

    This problem only seems to happen on Android devices, not iOS.

    Also, there seems to be a weird 15px gap to the right of the screen. Perhaps they’re related?

    Desktop all is fine and works as intended.

    Any idea what gives?

    Screenshot on Android mobile

    #2334904
    David
    Staff
    Customer Support

    Hi there,

    thats odd, is it on all pages on the site ?

    #2335545
    Philippe

    Hi David,

    No, it only seems to appear on the home page.

    If I visit any other pages, for example one of the blog posts, the issue doesn’t replicate.

    I’ve also tripple checked the CSS I’ve written, but don’t think anything influences the header.

    Also de- and reactivated AddOns with no effect.

    #2335549
    Fernando
    Customer Support

    Hi Philippe,

    To be sure, can you try temporarily removing all custom CSS to test?

    It would be good to have a copy of it elsewhere for backup.

    #2335552
    Philippe

    With CSS removed the header now disappears completely when scrolling.

    The offset of 15(ish) pixels to the right of the screen is also still present.

    The blog pages function normally.

    #2335583
    Fernando
    Customer Support

    Do you still have the CSS removed?

    It seems to be showing as expected from my end now.

    I also re-tested on my personal android phone, and the header is displaying there correctly as well.

    #2335587
    Philippe

    Yes, it’s still removed.

    The header bar scrolls with the content – it’s supposed to be sticky tho.

    If i scroll to the left, a 15px blank margin appears to the right of the page.

    Also checked in private browsing so that there’s no cache.

    #2335610
    Fernando
    Customer Support

    The Blocks in your Content seem to be causing the issue. If you try removing the content Blocks, the issue goes away. Can you check the content of your front page and try temporarily removing them one by one?

    It would be good to make a copy of your home page and perform the tests there.

    #2335617
    Philippe

    You’re absolutely right!!

    It was the Blog block that was bugged.

    I’ve used the “post masonary grid” element, in case you guys want to bug track.

    Will look into a workaround now.

    Thanks for pointing me in the right direction 🙂

    #2335619
    Philippe

    PS. the “Post Grid” element appears to have the same issues.

    #2335638
    Fernando
    Customer Support

    I see. That’s not a default Block though. Is it from a plugin?

    Perhaps you can use the free GenerateBlocks. GB has a Query Loop Block if you need one.

    Here’s a video showing how it works: https://www.youtube.com/watch?v=R7fwJECtgSg

Viewing 11 posts - 1 through 11 (of 11 total)
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