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[Support request] Haro Section

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Home Forums Support Haro Section

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #2509308
    Carlos

    I’m trying to use a haro section for my homepage. The home page shows the last 15th post articles. I Create de haro section, and assigned it to the home page, but it is displayed without style.

    It suppose to be like this image: I only can i see like that when I’m logging in like administrator.

    If not, is shows like this:

    Can you help me whit this issue please.

    #2509311
    Carlos

    Here are the images:

    It suppose to be like this: https://files.fm/u/fscyrhj6z?ak=339e0

    But it shows like this: https://files.fm/u/skhfgqqy7?ak=85b70

    #2509313
    Fernando
    Customer Support

    Hi Carlos,

    For reference, can you provide the link to where we can see this issue on your site?

    You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2509317
    Carlos

    Here is

    #2509319
    Fernando
    Customer Support

    Yes, I can see the site. You may activate the Block Element.

    #2509320
    Carlos

    Ok is ready

    #2509325
    Fernando
    Customer Support

    I see. It seems like a caching issue.

    To see this for yourself, try adding /?nocache at the end of your site’s URL.

    Try temporarily disabling Caching plugins, and check if you have CDN cache as well.

    There might be a setting there causing this issue or you just might need to clear cache.

    #2509327
    Carlos

    when I use the parameter /?nocache its works fine.

    You think that can be something in the File Optimization of WP Rocket?

    #2509329
    Carlos

    I did clear all of the cache, wp rocket cache, cdn cache, and the publisher cache. But it is only work if I use /?nocache parameter.

    #2509331
    Fernando
    Customer Support

    It could be.

    Do you have any CSS combination/merging settings enabled in WP Rocket? If so, try disabling it.

    #2509340
    Carlos

    look in.

    #2509349
    Fernando
    Customer Support

    Try disabling the Minification of CSS.

    I wouldn’t recommend modification of Javascript files as well as this often causes more issues than it helps. This article may be a bit insightful: https://elegantmarketplace.com/what-is-minification-and-why-is-it-wreaking-havoc-with-so-many-websites/

    #2509356
    Carlos

    Thank you Fernando lets see and I will let you know.

    #2509357
    Fernando
    Customer Support

    You’re welcome, Carlos!

    #2509567
    Carlos

    Hi Fernando I the problem was WP Rocket, when I disactivate it, the page haro looks good.

Viewing 15 posts - 1 through 15 (of 18 total)
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