[Support request] Hamburger menu not opening on mobile

[Stuart]

Hi. My hamburger menu is not opening up properly on a mobile device.

It lists the navigation items when a shrink the screen on a desktop but not on a mobile device.

Thank you.

[Leo]

Hi there,

Any chance you can disable all plugins and custom functions except GP Premium and GenerateBlocks to eliminate conflicts from other plugins first?

Make sure to activate the parent theme if you are using a child theme as well.

Let me know 🙂

[Stuart]

Hi, still the same issue. Is it working for you?

[Fernando]

Hi Stuart,

I tried adding /?nocache to disable the cache of your site and the menu appeared on mobile.

With that said, it must be a caching/optimization issue.

Try disabling all caching/optimization plugins again, and also try reaching out to your Hosting Provider if they have a setting that would cause this.

I can see your site has Ezoic CDN. That could also be one cause.

[Author]

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