- This topic has 18 replies, 3 voices, and was last updated 1 year ago by David.
October 4, 2020 at 8:21 am #1471736Samuel
I have my Gravity form with conditional logic that are not displaying.
I found this on the documentation of the plugin : https://docs.gravityforms.com/common-issues/#why-is-display-none-being-added-and-my-form-isn-t-showing-up-
I tried to disable all plugins and it didn’t resolved the problem.
So I was thinking about the other “footer” option they are talking about the link above ?
What’s you opinion on this ?
Thanks for your help,
SamOctober 4, 2020 at 9:07 am #1471814DavidStaffCustomer SupportOctober 4, 2020 at 9:20 am #1471836Samuel
Here you go : Link
You’ll see under titles H2 “Contacter Kaanas travel” and H3 “Réserver une visite” there is the form not displaying.
ThanksOctober 4, 2020 at 9:32 am #1471860DavidStaffCustomer SupportOctober 4, 2020 at 10:31 am #1471943Samuel
This error is linked to my newsletter integration with mailjet which is an iframe but it’s not what’s causing the issue. If I turn it off, error is fixed but the issue with gravity form is still here.
Do you have any other idea ?October 4, 2020 at 2:49 pm #1472143TomLead DeveloperLead Developer
Does it work if you deactivate GP Premium?
If so, can you try turning off your premium modules one by one to see if one of them is causing the conflict?
Let us know 🙂October 5, 2020 at 12:29 am #1472494Samuel
No it changes nothing if GP premium deactivated. I tried to deactivate every plugins and also tried to switch to basic wordpress theme without success.October 5, 2020 at 1:30 am #1472565DavidStaffCustomer SupportOctober 5, 2020 at 1:41 am #1472577Samuel
As i said i disabled every plugins i have, including LiteSpeed cache, but maybe you’re meaning disabling it at Cpanel nivel ?October 5, 2020 at 1:45 am #1472587Samuel
I disabled Litespeed at Cpanel nivel but it changed nothing.October 5, 2020 at 2:05 am #1472628DavidStaffCustomer Support
Hmmm… have you followed Gravity forms conflict troubleshooting:October 5, 2020 at 2:06 am #1472631Samuel
Yes David, as I said I disabled every plugin and switched to Twenty Twenty without success.October 5, 2020 at 2:44 am #1472678DavidStaffCustomer SupportOctober 5, 2020 at 3:38 am #1472751Samuel
I’m not really sure what you mean but if you are talking about what’s in my function.php, as I’m using GP child theme, every custom functions are in this file.
And as I made my test switching to Twenty Twenty theme all custom functions where deactivated so it can’t be a function.php problem.
But maybe you’re talking about something else ?October 5, 2020 at 3:50 am #1472765DavidStaffCustomer Support
If all the functions are in the child theme ( as opposed to in a Plugin like Code Snippets ) then thats correct, changing the theme means they wouldn’t apply.
Really doesn’t leave us with anything more to assess. You will need to speak with Gravity and explain it nots working with either GP or the TwentyTwenty theme.
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