Archived topic

GPP 1.5 Blog Customizer features not working in Posts

11 replies · Started by Nick on November 10, 2017

Viewing posts 1–12 of 12

November 10, 2017 at 12:07 pm #421049

Hello! I have some basic posts on a site and I'm trying to remove things like the Author, but it's not doing it. I have BLOG Add-on turned on, I am in the Customizer, checking "off" the settings, but nothing happens. The settings do fine for my Archive.

See this:

https://imgur.com/a/bDOSX

What the heck am I doing wrong?

November 10, 2017 at 12:47 pm #421077

Hi there,

That's weird. Can you link me to a single post?

Thanks!

November 10, 2017 at 1:05 pm #421095

http://palss.org/palss-receives-50000-grant/

November 10, 2017 at 1:23 pm #421111

Any chance you can provide admin access to the site?

You can send it through Account Issue here: https://generatepress.com/contact/

November 10, 2017 at 1:32 pm #421122

Done.

Thanks!

November 10, 2017 at 1:49 pm #421127

Was able to get it to work no problem: http://www.screencast.com/t/Ky5MwqOTi

Can you give it another shot?

November 10, 2017 at 2:00 pm #421132

Hmm I'm still seeing the username. Any clue why this might be happening?

https://imgur.com/a/rtcnH

November 10, 2017 at 2:32 pm #421165

Looks like the toggle is not working for you.

What are you using?

Can you try a different browser?

November 10, 2017 at 3:05 pm #421178

Safari. Blog Customizer works on other sites using Safari. That said, I tried on Chrome and it worked as expected. How odd.

November 10, 2017 at 3:24 pm #421190

What version of Safari? I'm not noticing any issues?

November 10, 2017 at 4:00 pm #421212

The latest. It's only happening on this one site, and not others I run. So. I dunno.

November 10, 2017 at 5:13 pm #421247

I wonder if there is some sort of plugin conflict.

Maybe test it with Safari and all other plugins disabled?

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