[Resolved] GP Pro – did not install correctly

[Desiree]

This is a brand shiny new site transferable install with WPEngine. The plugin shows in the Plugins Manager and appears successful. The plugin does not show in the left Appearance sidebar. When I click ‘Configure’ from the Plugin Manager, it says ‘Sorry, you are not allowed to access this page.’

website transferable install login: un demo pw websitemc

[Leo]

Hi there,

Can you first confirm that the GneratePress free theme is installed and activated?
https://generatepress.com/install-generatepress/

Let me know 🙂

[Desiree]

GP Free theme is not installed

[Desiree]

I went by these instructions … https://docs.generatepress.com/article/installing-gp-premium/

and I see now that where it says “Install GeneratePress – First step, you need to install GeneratePress.” with the link … I see now missed that it was referring to the Free version …

(Suggestion: Add the word FREE to the description “First step, you need to install GeneratePress FREE” – I was in a hurry and assumed it was talking about the Pro installation process and didn’t click ) – 🙂 My bad. My life is in chronic rush …

Doing that now – thank you.

[Leo]

No problem!

[Desiree]

Now I’m getting an error – ‘The package could not be installed. No valid plugins were found. Plugin installation failed.’

I uninstalled GP Pro – same error

[Leo]

GeneratePress is a theme:
https://generatepress.com/install-generatepress/

GP premium is a plugin:
https://docs.generatepress.com/article/installing-gp-premium/

[Desiree]

Ayyyiyyiyiyi “Breathe, Desiree”

Sorry to bother you with my crap – I am way too stressed today … I know this … I just need to look first –

All is well –

Thank you!

[Leo]

No problem 🙂

[Author]

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