[Resolved] GP Premuium failed Destination folder already exists

[Jane]

Hi Tom,

I have been so pleased with GP Premium on one of my sites I have decided to use it for a second one. But I am having trouble uploading the plug in. This is the error message:

Installing the plugin…

Destination folder already exists. /hermes/bosoraweb081/b1107/ipg.xxxxxxxxxxcom/xxxxxxxxx.com/wp-content/plugins/gp-premium/

Plugin install failed.

[Tom]

That means it’s already installed.

Go to the “Plugins” area of your Dashboard and you should see it in there 🙂

[Jane]

Hi Tom,

No sign of the plug in at all. I have 15 active plug ins and 1 inactive GP does not appear there at all. I have it on my other site – I can see it there. But not on this site.

Thanks for helping.

[Tom]

Hmm, maybe it was half removed at some point.

Login to your server via FTP or your hosting control panel file manager, and navigate to “wp-content/plugins”.

Find “gp-premium” and delete the folder.

Now you should be able to upload it.

Let me know 🙂

[Jane]

Tom,

that worked a treat thank you!

[Tom]

You’re welcome 🙂

[Author]

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