[Support request] GP Premium WordPress Installation Issues

Home Forums Support [Support request] GP Premium WordPress Installation Issues

Home Forums Support GP Premium WordPress Installation Issues

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  • Author
    Posts
  • #1335929
    William

    I downloaded the GP Premium plugin zip file and installed it in WordPress. The plugin is activated but when I click configure it returns “Sorry, you are not allowed to access this page.” GP Premium is also not showing up under appearance or in the themes folder.

    How can I resolve this?

    #1335940
    Mike

    I think you have to install the GP Base theme and then the plugin activates the premium features

    #1336416
    Stacey Usborne
    Staff
    Customer Support

    Hi there,

    Have you installed GeneratePress theme?: https://docs.generatepress.com/article/installing-generatepress/

    This article shows you how to activate the modules as well: https://docs.generatepress.com/article/installing-gp-premium/

    Let me know 🙂

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