[Resolved] GP premium will not update.

[Mary]

I tried to do what this said, but it did not fix the problem.

[Ying]

Hi Mary,

Can you provide some more info on this issue? Is there any specific error code?

Do you mean you’ve checked out this article? https://docs.generatepress.com/article/updating-issues/

If so, is there any case matches your issue?

Let me know!

[Jan]

I had the same problem on my client sites, re-entering the license number and saving helped. Then the update went ok.

[Leo]

Glad to hear 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Mary]

Yes. I tried to do what that article said (except there was no save button). I finally found the license number (Generate press is hard to navigate, it took a while to find it) I reentered it and it updated. Thank you, Jan for the suggestion.

[Leo]

Here is how to find the license key: https://docs.generatepress.com/article/updating-gp-premium/#finding-your-license-key

Glad you’ve figured it out 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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