Archived topic
GP premium will not update.
5 replies · Started by Mary on October 27, 2022
I tried to do what this said, but it did not fix the problem.
Hi Mary,
Can you provide some more info on this issue? Is there any specific error code?
Do you mean you've checked out this article? https://docs.generatepress.com/article/updating-issues/
If so, is there any case matches your issue?
Let me know!
I had the same problem on my client sites, re-entering the license number and saving helped. Then the update went ok.
Glad to hear :)
Yes. I tried to do what that article said (except there was no save button). I finally found the license number (Generate press is hard to navigate, it took a while to find it) I reentered it and it updated. Thank you, Jan for the suggestion.
Here is how to find the license key: https://docs.generatepress.com/article/updating-gp-premium/#finding-your-license-key
Glad you've figured it out :)