Archived topic
GP Premium update error
4 replies · Started by Jonas on February 25, 2015
Hi, I need some help.
I'm trying to update GP Premium 1.0 to 1.1 but it fails:
Downloading update from ***
Unpacking the update…
Could not copy file.: gp-premium/addons/generate-page-header/inc/cmb2/css/sass/partials/_collapsible_ui.scss
I can update all my other addons without any problems and I have the same permissions on folders etc.
Any suggestions?
may by have you a firewall that blocks the install, unable this firewall and :
look :
http://generatepress.com/knowledgebase/installing-generatepress/
if it's not possible with this instructions :
unzip gp-premium
go in your ftp on WP-Content/Plugins and transfert yous files in this folder.
(http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
in the end reactivate your firewall
good chance to you
Thanks for your suggestions Philippe
Since it's not an option for me to disable the firewall, I manually updated gp premium by replacing the files in "\wp-content\plugins\gp-premium" with the new content in the gp-premium zip-archive.
Problem is solved for now (even though I would prefer to update the normal way).
Great, has what I understand, you have files on your ftp not writable for WP...
This does not come from the work of Tom (GP), but this surely a security added by your webmaster, or by a firewall plugin...
Good day to you
The error saying "could not copy" generally means there's a permission issue, or maybe a disk space issue - your hosting should be able to find and fix it for you :)