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GP premium theme update makes errors in the website

1 reply · Started by Bestiale on May 5, 2021

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Hello,

I have noticed some incorrect things that have happened from the last few updates of our GP Premium theme. When an update is made, I am seeing some additional text that appears on some of my pages. These texts are from the example pages that came when we purchase this theme.

This shouldn't happen and it is unacceptable for us. Could you fix this issue as soon as possible from not happening again?

I have a few screenshots to show you if needed.

Best,
Iliyana

Hi there,

updating the Theme or the Premium plugin would not cause that issue - as the Theme is not responsible for content that gets stored in your database.

It sounds more like a server side page caching issue - have you checked with your host to see if Page Caching is enabled and if that can be flushed.

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