[Support request] GP Premium quantity button double

[Damiaan van Vliet]

Hi great team,
On a Woo webshop I see a double quantity button with GP Premium activated.
So I can click up/down to modify quantity of a product, but I also see the buttons + and – but they don’t work.
Hopefully all is clear, but what could be the problem?

I have it only with the plug-in WooCommerce Product Bundles enabled. But according to that support it has nothing to do with that plug-in because the problem is not visible with StoreFront enabled.

The site is in development mode but I can mail login details.

Thanks!

[David]

Hi there,

go to Customizer > layout > woocommerce and under Single Product, uncheck Display Quantity Buttons

https://docs.generatepress.com/article/woocommerce-overview/#single-product

[Damiaan van Vliet]

Hi David, thanks for the swift reply. I do want to have the nice GP enabled Display Quantity Buttons, they are looking great 🙂 But for some reason on a product with more options it displays the standard Woo and the GP button together.
Maybe I can send a screenshot?

[David]

I would need to see the site so i can tell how we could remove the other qty buttons.
Can you send a login via the Account Issue form:

https://generatepress.com/contact/

Please include the URL of this topic.

[Damiaan van Vliet]

Great David, have done that.

[David]

Got the link, thank you. Where can i see the double qty buttons ?

[Damiaan van Vliet]

Hi David, I also send a link, but e.g. the Dutch language and the product “trouwringen ancient rome” and then below the price the quantity buttons. I use Firefox most of the times.

[Tom]

Hmm, no javascript errors, yet the javascript isn’t applying to the page.

Just to confirm, is the conflict with this plugin?: https://woocommerce.com/products/product-bundles/

[Damiaan van Vliet]

Yes Tom, that’s correct.

[Tom]

Is there any way we can set up a staging site so we can debug? As of right now it just seems incompatible, but if I’m able to dig around a bit I may be able to fix it on our end.

[Damiaan van Vliet]

Hi Tom, I will make a new back-up now so after a minute or 10 you may test what you want 🙂 It is a development site which has to move in a few weeks to the new domain.

Thanks!

[Author]

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