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Hello
By activating the GP Premium plugin on our website, we do not edit old posts or add new posts across our website. If we do that, the problem shown in the photo occurs.See problem photo:click here
Note: Deactivating GP Premium plugin does not cause this problem.
Please solve our problem quickly
Customer Support
Hi there,
can i see the site with this issue ?
We have a problem with this website:4gujarat.com
But this problem is from admin side.Customer Support
Hi Bijal,
So we can take a closer look at the issue, can you provide admin login credentials?
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Yes we can but it is safe for us
Yes, it’s safe. Please use the Private Information field to share the credentials.
Only you and our team will see information shared through the Private Information field.
ok
In it, we have to give the user name and password of our websiteYes. We’ll just take a look and not change anything.
We sent it to you via private box.
Sir we have sent our private information if there is any problem please let us know
Thank you.
On what specific page on your Admin dashboard are you experiencing this? I can’t replicate the issue from my end while logged in.
Sir you got the solution of our site problem
Can you specify where and how we can replicate the issue on your site?
If you try to post a new post on our website, you will know what the problem is.
Then once deactivate the GP premium plugin and post a new one, the problem will not occur.
Note: This problem does not only occur with new posts but also with editing any old posts.
Click on the given link to watch our problem video : click here
I can’t seem to replicate the issue. See: https://share.getcloudapp.com/NQu427vl
Can you try using a different browser to test?
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