[Support request] GP Premium Prime update

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  • This topic has 5 replies, 2 voices, and was last updated 4 months ago by Elvin.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1509988
    Marilyn

    Hi all,
    I did a clean install of GP Premium with the site library (Site library name:Premium) and noticed some parts were not working properly.

    So I looked at the one you have installed on your demo site (https://gpsites.co/prime/) And it looks like it has been updated and uses a different code that the one it gest installed via the GP Premium Plugin settings.

    Could you please update the code that gets downloaded.

    Meanwhile, maybe you could help out with a specific problem that the downloaded site has.
    On MOBILE mode the code has a glitch:

    Comparing the two sites(demo and installed via site library) it looks like the “currency text” disappears in the demo but not on the one I have.
    this affects the body does not not use the full with of the window.
    error in prime code

    Demo Site:
    https://gpsites.co/prime/

    Clean Install:
    https://missare.com/55/

    please advice.
    have a great day.

    PS:
    I noticed it was different code because the demo site has semicolon ending in all css declarations inside the <head>>

    #1510167
    Elvin
    Staff
    Customer Support

    Hi,

    Can you go to Appearance > Widgets and remove the “Text” widget added on the Header widget area?

    After removing, try and check again if the layout still breaks.

    A wise man once said:
    "Have you cleared your cache?"

    #1510195
    Marilyn

    Hi,
    Tried, but same thing, the body doesn’t go 100% with.

    and the text to the right of the search bar (language chooser) is only meant to disappear on mobile mode (narrow screens)

    Thanks

    #1510266
    Elvin
    Staff
    Customer Support

    and the text to the right of the search bar (language chooser) is only meant to disappear on mobile mode (narrow screens)

    The main issue seems to be from the total width of site branding + search bar + header widget area being too wide for the screen.

    We can address this by adding this css code:

    @media(max-width:768px){
    /* reduce min-size of search bar for smaller screens */
    .dgwt-wcas-search-wrapp{
    min-width:auto;
    }
    /* hide the header widget area on mobile */
    .header-widget{
    display:none;
    }
    }

    A wise man once said:
    "Have you cleared your cache?"

    #1510336
    Marilyn

    Thank you very much Elvin.

    Do you think you could send me the updated template and css files that are being used in https://gpsites.co/prime/, so if I find any other missing parts I don’t have to be asking for your help. I tested the updated version (the one on your the demo site) and it works very good.

    Great help,
    Thanks again.

    #1510383
    Elvin
    Staff
    Customer Support

    Do you think you could send me the updated template and css files that are being used in https://gpsites.co/prime/, so if I find any other missing parts I don’t have to be asking for your help. I tested the updated version (the one on your the demo site) and it works very good.

    This seems like a new bug rather than an issue of an outdated template as I’ve successfully replicated this on the latest version.

    The CSS code I’ve added is basically a workaround for it to work but the actual appropriate fix for all is, we’ll have to update what Site Library imports so this doesn’t happen anymore.

    Thank you for helping us spot this one. 🙂

    A wise man once said:
    "Have you cleared your cache?"

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