- This topic has 21 replies, 3 voices, and was last updated 1 year, 5 months ago by Tom.
April 1, 2020 at 5:14 am #1221981Greg
Today I noticed that I can no longer update my homepage. By deactivating all plugins and testing, I discovered that GP Premium inserts its own cached copy of the homepage and overrides all changes made.
Is there any way to get GP Premium to stop this behavior? Thanks!April 1, 2020 at 7:23 am #1222085DavidStaffCustomer SupportApril 1, 2020 at 8:20 am #1222296Greg
Yes I’ve experimented with disabling both server-side and local (SG Optimizer) caches to no avail.
I also suspected at first a caching problem and also contacted support at SiteGround about it.
Going back to the experiment of deactivating all plugins, when GP Premium is activated in isolation, a certain version of the homepage is always reintroduced. When I say “certain version”, subsequent changes to the homepage are rolled back to that one origin. This is what led me to describe GP as “caching” that version though I know this to be false.April 1, 2020 at 9:11 am #1222339DavidStaffCustomer SupportApril 1, 2020 at 9:48 am #1222402Greg
Yes I’m using 3 hooks associated with a Consent Banner, and 2 other pages respectively.
As for special functions, where would I find these, in funtions.php? I would enclose some files if it were possible.April 1, 2020 at 9:52 am #1222410DavidStaffCustomer SupportApril 1, 2020 at 10:02 am #1222428Greg
I reactivated GP Premium then deactivated Elements. The changes I had made to the homepage have been rolled back to the original version, so this doesn’t work unfortunately.April 3, 2020 at 12:05 am #1224462Greg
Welp, guess I’ll have to uninstall GP then.April 3, 2020 at 5:29 am #1224722DavidStaffCustomer Support
Just to be clear.
If you disable GP Premium then you can edit your Home Page and those changes are displayed when viewing the front end of the site.
If you enable GP Premium then what happens to the changes you made in the Editor ?April 3, 2020 at 5:44 am #1224738Greg
Thanks. Ok so little experiment. On my homepage I have a date somewhere: 2019.
1. I change this date to 2020. Update. It’s still 2019.
2. I deactivate the GP Premium plugin, then change this date to 2020. Update. Now it’s 2020 on the homepage.
3. I reactivate the GP Premium, then change this date to 2021. Update. Now it’s back to 2019 on the homepage.April 3, 2020 at 11:02 am #1225395DavidStaffCustomer SupportApril 4, 2020 at 4:32 am #1226076Greg
I disabled all the Modules but GP Premium stays enabled – the changes are reflected on the home page so it’s working as expected. But only when all modules are disabled.April 4, 2020 at 4:40 am #1226082DavidStaffCustomer SupportApril 4, 2020 at 4:59 am #1226095Greg
I went through and enabled each module individually, then updated the homepage. I found that the module “Sections” is the one giving trouble.April 8, 2020 at 6:05 am #1231124Greg
Any further advice?
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