Archived topic

GP Premium plug in preventing Media Library loading

5 replies · Started by Jonathan on February 23, 2021

Viewing posts 1–6 of 6

February 23, 2021 at 4:05 pm #1669910

My media library was failing to load images.
I deactivated all plug-ins. The Media library loaded normally.
I began activating plug-ins one at a time and tested the media library.
When I activated GP Premium (1.2.64) the media library stopped loading.

I am using:
Wordpress 5.62
PHP 7.4.11
Generate Press 3.0.2

February 23, 2021 at 4:10 pm #1669916

Hi there,

GP Premium 1.2.64 is super old.

Can you update to the most recent version which is 1.12.3?
https://docs.generatepress.com/article/updating-gp-premium/

Let me know :)

February 23, 2021 at 4:34 pm #1669945

Thank you, that worked!
I purchased this in 2015, apparently on a lifetime license. How can I know when to update?

February 23, 2021 at 5:35 pm #1669981

Have you checked out the Activating Updates section in the same article?

February 23, 2021 at 6:37 pm #1670022

Okay, I found it. Thanks again.

February 23, 2021 at 6:37 pm #1670023

No problem :)

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