[Support request] GP Premium not possible to activate after URL change

[Lutz]

Hi Tom, I have moved my website to another url, removed the old and added the new url in my account and clicked ‘save’ under Appearances–>Generatepress. After pressing ‘save’ it said licence activated and I also see ‘receiving updates’. But the plugin is still not updating – saying ‘Update failed: Download failed. Unauthorized’ – I am running GP Premium 1.12.2.
How can I fix this?

[David]

Hi there,

you may need to re-authorize the license – this article explains:

https://docs.generatepress.com/article/updating-issues/#getting-an-unauthorized-message

[Lutz]

Hi David,
thank you. I tried to update again today (doing no other changes) and now it works. Maybe the url change had to ripple through your system first.

[David]

Glad to hear you got it resolved!

[Author]

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