[Resolved] GP Premium – not able to upload new pictures to my website

Home Forums Support GP Premium – not able to upload new pictures to my website

  • This topic has 3 replies, 2 voices, and was last updated 5 months ago by David.
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  • Author
    Posts
  • #1161744
    andrea

    Hi,
    after renewing my GeneratePress Premium subscription (last week), I am not able to upload new pictures to my website.

    – I can use only the pics I uploaded before the premium renewal
    – no settings were changed
    – using Elementor

    Thanks.
    andrea

    #1161749
    David
    Staff
    Customer Support

    Hi there,

    the first thing to do is to temporarily disable all plugins and see if you can upload images. If that resolves the issue then re-enable them one by one to find out which one is conflicting.

    Let us know.

    #1161762
    andrea

    thanks…. for some unknown reason I could now upload the picture … no idea why it now worked

    anyway … thanks for your prompt answer

    Greetings from the south of Germany
    andrea

    #1161766
    David
    Staff
    Customer Support

    So glad to hear that 🙂

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