[Resolved] GP Premium – not able to upload new pictures to my website

[andrea]

Hi,
after renewing my GeneratePress Premium subscription (last week), I am not able to upload new pictures to my website.

– I can use only the pics I uploaded before the premium renewal
– no settings were changed
– using Elementor

Thanks.
andrea

[David]

Hi there,

the first thing to do is to temporarily disable all plugins and see if you can upload images. If that resolves the issue then re-enable them one by one to find out which one is conflicting.

Let us know.

[andrea]

thanks…. for some unknown reason I could now upload the picture … no idea why it now worked

anyway … thanks for your prompt answer

Greetings from the south of Germany
andrea

[David]

So glad to hear that 🙂

[Author]

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