Black Friday Sale! Get up to $40 off GP Premium!Learn more

[Support request] GP Premium No Content

Home Forums Support GP Premium No Content

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #411199
    Grant

    I am using GeneratePress Premium and Elementor Pro. I hope I am not going to complete a circle and end up at the start (Merry-go-round).
    Have tried a few diffent approaches including WP Chat where I asked to clear my site dalat.direct but leave all Themes, Plugins and Uploaded Media. The problem was that I had a Header and a Footer but no Content. I couldn’t post, blog, add a page. In fact all I had was a Header and Footer.
    Alas now I still have my Header and Footer. My themes are OK and are my Plugins. But no Media.

    Maybe the translation got lost because they did the opposite of what I requested.

    Can you help. I want to start GeneratePress Premium as a Virgin Site. Clean Slate. Blank Canvas.

    GP Premium 1.4.3
    #411408
    Leo
    Staff
    Customer Support

    Hi there,

    I’m not quite sure what you mean unfortunately.

    So the home is blog page but nothing is showing up. Have you published any articles?

    #411640
    Grant

    Hi Leo.
    I posted a post and inserted media (PDF). When I preview all I see on my site is the Header and Footer that contains 3 widgets. When I login to https://dalat.direct all I see there is the Header and Footer, No Page.
    What I ask is that GeneratePress Premium be wiped from my site so that I can start with a clean GeneratePress Theme.
    I asked WordPress to keep my Uploaded Media, Themes and Plugins and clear all content from the site. The opposite happened. All Uploaded Media has gone, but my site still has only Header and Footer.
    Question. Can you set GeneratePress Premium back to Pristine/original Theme.
    Thanks in Advance
    Grant
    admin@dalat.direct

    #411700
    Leo
    Staff
    Customer Support

    There is Delete Customizer Settings in Dashboard > Appearance > GeneratePress.

    Don’t think it will help to solve you problem but feel free to give it a shot.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.