Archived topic
GP-Premium is causing a problem
11 replies · Started by Peter on August 2, 2022
Hi, support,
I don't know why, but today I'm having problems with the GP-Premium plugin... My WordPress backend doesn't work and I cannot do anything! Can I reinstall the plugin?
Best regards
Hi Peter,
We have not had any other reports on this so I highly doubt that GP Premium is the issue here.
Have you tried disabling all plugins except GP Premium to test?
Yes, I disabled all my plugins and then re-activated them one by one...
All my plugins are working, except "GP Premium" and "Enhanced Media Library"...
I also deleted the GP-Premium plugin and reinstalled it...
Still the same problem!
All my plugins are working, except “GP Premium” and “Enhanced Media Library”…
Not sure if I fully understand. Does the issue occur with GP Premium as the only activated plugin?
But I deactivated ALL the plugins, before switching them on one by one, but I'll try it again with only GP Premium activated... I'll let you know what happens.
OK, with ONLY the GP Premium activated I don't have problems with the backend, everything works fine... But yesterday I could work the whole day with the same plugins ALL activated... And it's been a while since I installed other plugins. I don't understand it anymore...
It could be another plugin update that's causing the issue - you will need to identify it by activating the rest of the plugins one by one.
This cannot be a GP Premium issue - you can imagine the reports we would be receiving in this forum.
That's also what I was thinking... I would add an image of my active plugins, but I don't know how to do that... When I click "IMG" I'm asked for a URL?
I would add an image of my active plugins
An image wouldn't help in this case.
The only method to debug this is to follow #1 here:
https://docs.generatepress.com/article/debugging-tips/
OK, thanks!
No problem :)
Hi again,
I have now installed 5 plugins and the problem did not occur again... But when I tried again (without changing anything in the plugins) I got the problem again! The problem is probably with WordPress, I think.
If I first opened a page, and then a post, everything worked normally again... I think my laptop is "bewitched"...
I also notice that the WP backend editor loads much slower than before...
Best regards,
