[Resolved] gp premium 1.7 beta.3

[jeff]

my site will not update plugin and i cannot find zip file to force update. this is the 2nd time i have requested help with this issue.

if i need to pay more for 1.7 let me know

jeff

[David]

Hi Jeff, i see Tom’s previously reply which was regarding an error when updating? Did you get any more info on that?

The update should come through once caches are cleared which can take some time, and yes as mentioned, other plugins have been noted to block the updates.

Another thing to try is spamming the Check for updates button in the Dashboard > Updates.

Let me know.

[jeff]

[jeff]

i run WP Cache. do you think i can get a link to download the zip file.

[Tom]

Hi there,

This should help: https://docs.generatepress.com/article/updating-issues/#could-not-copy-file

Let me know 🙂

[jeff]

Can you please provide me with a link to the .zip file for 1.7 beta.3

i can only download 1.6.2 from my account page

if i search for the plugin in wordpress you (GP Premium) does not come up

also, not sure what “spamming the Check for updates button” means

PLEASE JUST PROVIDE ME WITH LINK TO PLUG-IN ZIP

[Tom]

Unfortunately our system doesn’t have the ability to download the .zip for beta files yet.

Feel free to shoot us an email and I’ll send it over: https://generatepress.com/contact

Regardless, you’ll want to follow the instructions I sent you, or you won’t receive GPP updates (regardless of whether they’re beta or not).

[jeff]

FYI, just started installing 4 new WP sites, installed GP theme first, see plugin list on attached and error for plug-in update.

originally I was working a site that had a lot of activated and deactivated plugins and I thought that was why i was getting the error. seems it is something else as there are really no plugins on this site

[Leo]

Should be the same issue here:
https://generatepress.com/forums/topic/gp-premium-1-7-beta-3/#post-628467

[jeff]

Far from a show-stopper.
Generate Press is an excellent product and your support response is excellent

[Leo]

Glad we could help 🙂

[Author]

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