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GP paid version but not Premium?

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Home Forums Support GP paid version but not Premium?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #162606
    Lisa Walters

    I’m trying to clean up my site a bit, I’m still having issues with mobile responsiveness. I have a paid version of GP, but I don’t seem to have the Premium. I initially purchased GP a little over a year ago, I think. Was there a change that I missed. Do I need to purchase again for Premium, or was there an upgrade rate?

    Thanks,
    Lisa
    CreativLEI.com

    #162615
    Tom
    Lead Developer
    Lead Developer

    Hi Lisa,

    No change – once you buy GP Premium you have it for life.

    When you go to the “Plugins” area of your Dashboard, do you see GP Premium installed?

    If not, you’ll need to install it: https://generatepress.com/knowledgebase/install-activate-addons/

    Let me know 🙂

    #162760
    Lisa Walters

    I don’t have GP Premium listed, just all the add-on plugins installed separately. 😛

    #162761
    Lisa Walters

    Looks like I purchased in April 2015, the Super Pack?

    #162763
    Tom
    Lead Developer
    Lead Developer

    Ah, then you would have all of the individual add-ons (Generate Colors, Generate Blog etc..).

    You can download them by going to your account: https://generatepress.com

    You can also upgrade to GP Premium if you like.

    Let me know 🙂

    #162764
    Lisa Walters

    Do I need to pay full price of Premium, or is there an upgrade from the package I have?

    #162768
    Tom
    Lead Developer
    Lead Developer

    You can just pay the difference if you email me at support@generatepress.com 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
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