Archived topic
GP not showing up in purchase history
3 replies · Started by Lucas on December 27, 2017
Viewing posts 1–4 of 4
I just purchased GP today with PayPal but I am getting an error:
--
Downloads
You have not purchased any downloads
Purchase History
You have not made any purchases
--
However I was emailed the file to install the plugin, but I do not have access to the license key
Hi there,
That's strange - can you contact us through the Account Issue form and let us know the PayPal transaction ID?: https://generatepress.com/contact/
We'll get it fixed for you.
Thanks!
Just sent through the form, thanks for the quick response.
Hi Lucas,
All should be good now.
Let me know :)
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