[Support request] GP not showing up in purchase history

[Lucas]

I just purchased GP today with PayPal but I am getting an error:
—
Downloads
You have not purchased any downloads

Purchase History
You have not made any purchases

—

However I was emailed the file to install the plugin, but I do not have access to the license key

[Tom]

Hi there,

That’s strange – can you contact us through the Account Issue form and let us know the PayPal transaction ID?: https://generatepress.com/contact/

We’ll get it fixed for you.

Thanks!

[Lucas]

Just sent through the form, thanks for the quick response.

[Tom]

Hi Lucas,

All should be good now.

Let me know 🙂

[Author]

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