[Resolved] GP [I think] is causing issue

Home Forums Support [Resolved] GP [I think] is causing issue

Home Forums Support GP [I think] is causing issue

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #231849
    robmac

    I run a little Amazon affiliate site [based on phpzon app]. Just updated to latest version of GP and products now not showing. To check, I switched over to WP 2015 default theme and all the products appeared immediately as normal.

    Any ideas please? Thank you.

    #231853
    Tom
    Lead Developer
    Lead Developer

    Can you link me to the page? GP shouldn’t have any say in what content shows or not.

    #231854
    robmac

    I have installed an older version of GP I had on file and still no luck displaying items with it. I’ve flushed my cache… any suggestions appreciated. I’ll try a couple of other themes.

    Tried now with two more themes:
    1) “Kodok” – did not work
    2) “Carmela” – DOES work

    Any suggestions appreciated please. Thank you.

    #231855
    robmac
    #231856
    Tom
    Lead Developer
    Lead Developer

    I’m not really sure what I’m looking for there.

    If it’s not working consistently through themes, there’s most likely something wrong with the plugin you’re using.

    I am seeing products, they’re just not in columns.

    I’m also seeing a javascript error in the dev console.

    #231857
    robmac

    OK…thanks I’ll have to take a deeper look…thanks for taking a look anyway.

    #231858
    robmac

    another example of missing content
    http://getthebeet.info/garlic-capsules/

    #231859
    Tom
    Lead Developer
    Lead Developer

    What’s missing? Just looks like a regular archives page to me, nothing out of the ordinary.

    #232443
    robmac

    Hi Tom,

    I’ve spoken with the Amazon content tool developer [phpzon] and he got me to run a little test, as follows:

    Viewing the page source:
    WP Default 2016 Theme – phpzon content IS there
    GP Theme – phpzon content is NOT there

    He also suggested I look for any “rogue css” I might have added, but there isn’t any, as I’ve added very little and removed it, to test and still no luck.

    Any suggestions please, for addressing a possible conflict between short-code and the theme?

    Thank you.

    Regards,
    Robert

    #232493
    robmac

    going to take a look at the theme functions.php see if something in there is the issue! will update you.

    #232507
    Tom
    Lead Developer
    Lead Developer

    Can you show me a screenshot of what it’s supposed to look like vs what it looks like in GP?

    #232675
    robmac

    Sure – I’ve got the support email, so I’ll send through a couple of screenshots. Thank you.

    #232821
    Tom
    Lead Developer
    Lead Developer

    Looks like you found it.

    Is this a page you’re added and embedding this plugin into?

    If so, it looks like one of your categories has the same URL. Try finding the category with that name and changing the slug (permalink) to something else temporarily.

    Or, change the URL of the product page.

    #233075
    robmac

    thank you Tom, resolved!…sorry for any grief caused! teach me not to work at 2am in the morning! :(O)

    #233204
    Tom
    Lead Developer
    Lead Developer

    Glad I could help! 🙂

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