GP hangs in \'customize\'

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Home Forums Support GP hangs in \'customize\'

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  • #110288
    terry gene

    when I ‘customize’ from the theme, I get the left hand side WP column…slowly…and the annoying spinning dot…for hours.
    1. disabled all caches, purged all db
    2. switched to another GPtheme
    3. tried IE/Chrome/FF, all the same issue.
    4. deleted all browser history.

    help!

    #110290
    Tom
    Lead Developer
    Lead Developer

    Can you try increasing your memory limit?: http://generatepress.com/knowledgebase/increasing-memory-limit/

    If that doesn’t work, deactivate all non-GP related plugins and see if the issue persists. If not, activate them one by one until the problem plugin is found.

    Let me know – we’ll get it sorted! 🙂

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