[Support request] GP Elements Display rules, Internal options not working

[Moretasks]

Hello Team,

On our website GP Elements Display rules, Internal options not working

Basically its showing # at the place of url on hover.

Regards

[David]

Hi there,

do you have a link to where i can see the issue ?

[Moretasks]

hello,

Please check in Private Information

[David]

If you edit an Element and Right Click > Inspect the page to open the Browser Developers Tools and select the Console > Errors you will see there are several .js files belonging to the gp-premium plugin that are returning a 404 error.

So something has gone amiss with the plugin or the permalinks.

Try deleting the existing GP Premium plugin and then re-installing a fresh copy of it.

[Moretasks]

Hello,

Sure i will, but please make sure we got our same settings on new one.

Regards

[David]

The theme and GP Premium settings are saved in your database. So you will keep the same settings.

[Moretasks]

Thanks

Could you please check header menu is not working on mobile on our website?

Regards

[Moretasks]

Please check one more thing i.e we are facing Header, footer different on blogs and homepage.

[Fernando]

Hello there,

The mobile menu seems to be working as expected on my end. Tried on my personal phone as well to be sure.

Can you try clearing your browser’s cache or try using a different browser?

With regards to the issue, to clarify, are you wanting the Footer and Header of goodrxmedicine to be the same as the one in cheapmedicineshop?

Kindly let us know. 🙂

[Moretasks]

No,

Please check the header and footer on cheapmedicineshop homepage and blog page
& for goodrxmedicine homepage and blog page.

header and footer on homepage and blog page are different.

Regards

[Fernando]

You currently have no Blog Post/Posts page assigned for both sites: https://share.getcloudapp.com/wbuzlR0P

Can you try setting one and see how it goes. If you’re referring to a different page, kindly let us know. 🙂

[Moretasks]

Hello,

Please check the links in Private Info. and check footer difference on both pages.

Regards

[Fernando]

I see. Can you try temporarily disabling Elements – Social, Author and Breadcrumb one by one to see if any of these is causing the issue?

Kindly let us know how it goes. 🙂

[Moretasks]

Tried but no success

[David]

How is your Homepage created ?

[Author]

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