[Resolved] GneratePress cutting off Dokan Store Headers

Home Forums Support GneratePress cutting off Dokan Store Headers

  • This topic has 24 replies, 4 voices, and was last updated 3 months ago by Tom.
Viewing 15 posts - 1 through 15 (of 25 total)
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  • #1329249
    Cheryl

    The contact and address information in the Dokan store headers on my website is cutoff and the formatting of the profile box is off (it spills over the border to the right (or bottom, depending on the format of the store header I select in Dokan). I think it might be a conflict with the theme but I have no idea how to fix it. I also don’t want to abandon the Dokan plug-in or the GP theme. I am not a coder/developer, so I’m not great with figuring out back-end fixes. Is there anything that might be causing this? Please note that this is not something that I can change in website editor as it is not a “page” as such – it is a link to a storefront that is set up in Dokan.

    Any help would be great! Thank you

    #1329369
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can edit the original topic and use the private URL field.

    Let me know 🙂

    #1329776
    Cheryl

    The website is upmarketnl.ca, but I have it set to coming soon mode. Is there any way I can leave that on but allow you to view the actual website?

    #1329831
    David
    Staff
    Customer Support

    Hi there,

    if the site can be accessed by a password then you can send it via the Account Info form here:

    https://generatepress.com/contact/

    Please add the URL of this forum topic to the form so we can track.

    #1329857
    Cheryl

    I took the coming soon lock off temporarily. The exact url is: https://upmarketnl.ca/lets-go-to/chetho/

    The black section on the store header is sitting over the bottom bar where you can select products/review and it shouldn’t be. And,if I choose a different store header format in Dokan, the same section spills over to the right instead of the bottom.

    I can send the code for the store header php from the generatepress folder as well if that would help to see how it’s pulling in.

    #1329881
    David
    Staff
    Customer Support

    Try adding this CSS:

    html,
    body {
        box-sizing: border-box;
    }
    
    body * {
        box-sizing: inherit;
    }
    #1329893
    Cheryl

    Thank you!!!

    That mostly fixes it. There is still a little bit of overhang, but I’m guessing that’s actually coming from the Dokan settings. Would that be correct?

    #1329919
    Cheryl

    There is also a little vertical line to the right of the share button that appears to be sitting outside the container. Is there anything I can do to get rid of that as well? I’d really like for the store headers to be super clean looking.

    #1329933
    David
    Staff
    Customer Support

    Did you change the layout – not seeing the overlap issue ?

    try this CSS to remove the border on the floated right items:

    .dokan-single-store .dokan-store-tabs ul li.dokan-right {
        border-width: 0 !important;
    }
    #1329938
    Cheryl

    Sorry about that – I was playing with different store header options. The one that you saw works perfectly now, but the version with the black semi-transparent box to the left is the one that I was referring to. The black box seems to still have a little bit of an overhang at the bottom. have switched back to this option on the website so that you can see it.

    #1329952
    Cheryl

    One final thing that I just noticed – the email address for the company is not pulling into the store header even though it is populated. It should be in the profile section with the address and phone number.

    #1330226
    David
    Staff
    Customer Support

    Sorry your link seems to have expired ?

    #1330235
    Cheryl

    https://upmarketnl.ca/lets-go-to/chetho/

    would you mind trying this? i just checked on another computer and i can get to it from there.

    #1330644
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m seeing a coming soon page. Any chance you can send us details using the method David mentioned so we can access while it’s on?

    #1331097
    Cheryl

    Is it possible to send you login credentials through a secure email or something?

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