[Support request] Getting HTTP 500 error after activating a feature

[Dave]

I’m getting an http 500 error after activating any feature and hitting the blue customize button on the upper right.

The top box left box says ‘Generate Press 1.3.41’

Under my license key it say ‘GP Premium 1.2.92’

I installed my premium version over the free version.

Not sure what the problem is. As soon as I deactivate the feature, everything is fine. All I have activated right now are Backgrounds, Colors, and Copyright. Activating any other feature throws the HTTP 500 when I go to customize.

Any help is appreciated.

Thanks

Dave ~

[Tom]

Hi Dave,

Try increasing your PHP memory limit: https://generatepress.com/knowledgebase/increasing-memory-limit/

[Author]

Posts