[Support request] Getting Error 400… Need your help!!

[Ankur]

Hello,

I’m Ankur Jeswani, a happy customer of GeneratePress Premium.

I’ve been using GeneratePress for the last 14 months.

Now, I want to change the entire look of my website ankurjeswani.com

But, I’m facing issues in importing a new site from GP Premium Site Library

It shows “Error 400”

I need your assistance in moving forward and updating my website.

I’ve attached a Screenshot from my WordPress dashboard below

Thanks,
Ankur Jeswani

[David]

Hi there,

what hosting company are you using ?

[Ankur]

I’m using A2 Web Hosting [Drive Plan]

[David]

OK so there are several reasons for this. Can you check the following with your host:

1. Your site isn’t blocking communication with gpsites.co
2. Your site doesn’t have caching enabled (at the server or WP level)

[Ankur]

Issue solved!

I deactivated my caching and WP optimization plugins, and the demo content was imported.

Thanks for support

[David]

Glad to hear that!

[Author]

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