Archived topic

Getting 500 internal error

5 replies · Started by John on January 28, 2020

Viewing posts 1–6 of 6

January 28, 2020 at 9:04 am #1147266

Hello

I am trying to configure google analytics tracking code via Elements > Hook

But when I insert tracking code and press publish button for save.

It returns 500 internal error.

How can I solve this issue?

Thanks

January 28, 2020 at 11:11 am #1147419

Hi there,

500 errors are server related.
Can you go to Dashboard > Tools > Site Health > Info (tab) and provide us with a screenshot of the Server settings.

January 28, 2020 at 11:16 am #1147427

Here it is


### wp-core ###

### wp-filesystem ###

January 28, 2020 at 11:42 am #1147451

Can you try changing these -

max_input_variables: 1000 --> 3000
time_limit: 30 --> 120
memory_limit: 256M
max_input_time: -1 --> 120 ( i am not sure if this is a litespeed thing - but seems weird its -1 )

January 28, 2020 at 12:05 pm #1147467

The issue is solved. Thank you!

January 28, 2020 at 1:40 pm #1147536

Glad to be of help !

This archived topic is closed to new replies.

Start building better websites today.