[Resolved] Getting 500 internal error

Home Forums Support [Resolved] Getting 500 internal error

Home Forums Support Getting 500 internal error

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1147266
    John

    Hello

    I am trying to configure google analytics tracking code via Elements > Hook

    But when I insert tracking code and press publish button for save.

    It returns 500 internal error.

    How can I solve this issue?

    Thanks

    #1147419
    David
    Staff
    Customer Support

    Hi there,

    500 errors are server related.
    Can you go to Dashboard > Tools > Site Health > Info (tab) and provide us with a screenshot of the Server settings.

    #1147427
    John

    Here it is

    
    ### wp-core ###
    
    ### wp-filesystem ###
    
    
    #1147451
    David
    Staff
    Customer Support

    Can you try changing these –

    max_input_variables: 1000 --> 3000
    time_limit: 30 --> 120
    memory_limit: 256M
    max_input_time: -1 --> 120 ( i am not sure if this is a litespeed thing - but seems weird its -1 )
    #1147467
    John

    The issue is solved. Thank you!

    #1147536
    David
    Staff
    Customer Support

    Glad to be of help !

Viewing 6 posts - 1 through 6 (of 6 total)
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