[Support request] Getting 400 error when importing site

Home Forums Support [Support request] Getting 400 error when importing site

Home Forums Support Getting 400 error when importing site

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #655384
    Roger

    Fresh WP install.

    I went to Appearance -> GeneratePress -> Site Library, selected Head On, and started the process of importing.

    When it came to importing content, it successfully installed the 3 plugins and then half way it said “400 error” in red font where the Import button usually is that spins during the import.

    I tried going through the steps again but it fails again with 400 error a second time through.

    Now I have a broken site that looks awful when rendering the front page. Help?

    As a seperate question – should I uninstall the Free GeneratePress theme that I installed prior to buying Premium?

    GP Premium 1.7.2
    #655837
    David
    Staff
    Customer Support

    Hi there,

    first off – GeneratePress Free needs to be the active theme. Premium is a plugin that adds to the Theme.

    400 errors are a bit vague. Can you check you PHP settings (min. 7.x), memory limit (min: 128meg) and max file upload size with your host.

    #965639
    Renaat

    What is the solution? I have this error too, I use php 7.3.7
    So bad experience, not able to load the library sites.

    #966113
    Leo
    Staff
    Customer Support

    Hi there,

    Can you try Tom’s suggestions here first?
    https://generatepress.com/forums/topic/site-library-6/#post-805506

    Let me know 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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