Archived topic
Get error message when uploading zip file for GP Premium
3 replies · Started by Pat on January 25, 2023
When uploading the zip file for GP Premium downloaded today (version 2.2.2), I get this message:
Unable to create directory uploads/2023/01. Is its parent directory writable by the server?
I've cleared my browser cache, cleared and deactivating caching plugins, and disabled the other plugins one by one. I have version 3.2.4 of the theme.
Let me know if there's anything else I should try, thank you.
Pat
Hi Pat,
That seems like a File Manager setting issue in your FTP.
Can you reach out to your Hosting Provider and show them the error message as well?
Here's an article I found that may be helpful as well: https://www.hostinger.ph/tutorials/fix-the-is-its-parent-directory-writable-by-the-server-wordpress-error#:~:text=search-,WordPress,its%20parent%20directory%20writable%20by%20the%20server%3F%E2%80%9D%20Error%20on%20Shared%20Hosting,-The%20error%20can
Thank you Fernando, my hosting provider was able to fix it. Appreciate your speedy reply and also the link to the article.
Best regards,
Pat
You're welcome, Pat!