[Support request] Get a message from wordpress ' Your Site is Experiencing a Technical Issue'

[Austin]

Cant see anywhere on https://generatepress.com/contact for the details ?

[Brian]

Hi Tom, I had this issue as well and it took one of my sites offline. You may have a serious bug on your hands. The site was running php 7 and i get this error:
Warning: require_once(/home/sites/6a/7/7ec09406f7/public_html/wp-content/plugins/gp-premium/backgrounds/generate-backgrounds.php): failed to open stream: No such file or directory in /home/sites/6a/7/7ec09406f7/public_html/wp-content/plugins/gp-premium/gp-premium.php on line 59

Deleted the gp premium plugin and installing it again seemed to fix the issue. I also set php version to 7.3.

[David]

Hi Austin,

if you follow that link and click on Account Issues and add your URL / Login details along with the URL for this Topic in the form and submit, Tom will pick up from there.

[David]

Hi Brian

so the issue resolved after removing and replacing the plugin? had any changes been made to the Theme files?

[Fermin Perez]

I found the problem…I deactivated a plugin

[Author]

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