[Resolved] Generatepress update steps ( lbeginner level)

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  • This topic has 3 replies, 2 voices, and was last updated 10 months ago by David.
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  • #1072821
    Diana

    Hi,

    The new update for GeneratePresss has arrived and I am a bit confused.

    When I go to my wordpress -themes. I see the update on the parent theme of Genrate Press and I click on update.
    The update is confirmed ( in green color), but in the plugins section still appears that I must update Genratepress Premium and it says: “The automatic update is not available for this plugin. Enter valid license key for automatic updates”
    I have the lincese number but:

    Does it mean I have to pay a new update? No , right? I acquired the Premium version on July 30. But I am concerned that if I accept automatic updates next time (Juli 2020) the payment will be taken without asking. Can you confirm this please?

    What steps should I follow to do the update? Given that I have a child theme on (that is always activated)

    I need your help so is the first update and I am not sure how to do ii properly
    Thanks in advance !!

    #1072830
    David
    Staff

    Hi there,

    go to Appearance > GeneratePress and make sure the License field has your key – if it does hit the Save buttons a couple of times and then try again to update.

    No you don’t have to pay to update the plugin, and we do not auto renew your licenses fee.

    #1074435
    Diana

    Thanks very much!
    I know is a bit of a silly question but I wanted to be sure, Solved!
    Thank you David

    #1075097
    David
    Staff

    No problems – glad to be of help

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