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[Resolved] Generatepress site library not clickable, site library themes not working.

Home Forums Support [Resolved] Generatepress site library not clickable, site library themes not working.

Home Forums Support Generatepress site library not clickable, site library themes not working.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #2603536
    Timothy

    please see loom video for more details. site themes do not appear to be clickable. https://www.loom.com/share/b014de4ebc934710be3fbad94877f97f
    I am using aws lightspeed to host wordpress. It does not appear to allow me to click on any of the site themes when I navigate to appearance -> generatepress -> site themes. I get to the page but nothing is clickable. they just appear to be images on a screen with no links attached to them. I have built/ used about six or seven of these themes in the last 4 months since purchasing license, I love your products and recently started using generateblocks as well. This issue occurs when I spin up a brand new wordpress instance and add generate press theme, gp premium pluggin, and associated license key. Is the gp premium plugin I download from generatepress unique in any way? do I need a fresh downloaded zip file for each time I use the pluggin on a new site? that seems to be the only thing I haven’t tried at this point. I wanted to also mention this occurs on both wordpress 6.1 and updated 6.2 as well as updated generatepress and old generatepress alike.

    #2603544
    Fernando
    Customer Support

    Hi Timothy,

    Can you try disabling Jetpack plugin?

    #2603557
    Timothy

    sure, I just attempted that, no luck yet. feel free to login to visual editor and poke around.

    #2603562
    Timothy

    @fernando, Problem seems to be solved, steps taken: downloaded generatepress premium plugin latest version from generatepress website. update generatepress theme to latest version. update to wordpress version 6.2. attempted with jetpack pluggin deactiveted (not sure if this is necessary. Likely the combination of gp premium update combined with wp version 6.2 did the trick but try all these steps in case anyone still has trouble.

    #2603576
    Fernando
    Customer Support

    I see. Glad you resolved it!

Viewing 5 posts - 1 through 5 (of 5 total)
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