[Support request] GeneratePress Showing “No Site Library’ Error

[Md Ashfak Faysal]

The error is popping up no matter what I do on a client site.
The site library is unable to load

[Leo]

Hi there,

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Make sure to activate the parent theme if you are using a child theme as well.

Let me know 🙂

[Md Ashfak Faysal]

I have already done that beforehand. Still the same issue. And the parent theme is activated because I am not using any child theme.

[Fernando]

Hello there,

Can you provide admin login credentials so we can take a closer look?

Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

[Md Ashfak Faysal]

Yes. Admin Login Credentials have been provided.

[Leo]

Can you check with your hosting support to confirm that its able to communicate with gpsites.co?

[Md Ashfak Faysal]

Okay. I am checking.

[Author]

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