[Support request] GenerateBlocks PRO causing conflict with PHPFPM.

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Home Forums Support GenerateBlocks PRO causing conflict with PHPFPM.

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #1623282
    Sergio

    Hi Tom
    I had to uninstall the new GB PRO because it causes conflict with PHPFPM.

    My hosting provider is Cloudways with a server at Digital Ocean

    I think the information is important because it is not possible to use the plugin.

    Thanks in advance

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1623848
    David
    Staff
    Customer Support

    Hi there,

    are you receiving any server errors ? Any logs you can share so we can see what the issue maybe?

    #1624588
    Sergio

    Hi David

    I copy and paste the logs from one of the apps (in private information)

    But each app released a different error so I don’t think it’s worth anything.

    What I can say is that it affected all the apps on my cloud server. That is, just by installing GB PRO in one app, it already affected all the apps in the server.

    Thank you very much

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1624655
    David
    Staff
    Customer Support

    Hmmm…. can’t see what GB Pro would do to cause that issue…. if you don’t mind ill pass this onto to Tom to see if he can shed some light on this.

    #1624668
    Sergio

    OK. Thanks David

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1625220
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I’m not seeing anything related to GenerateBlocks in there.

    I have quite a few sites on Digital Ocean using GenerateBlocks with no issues.

    The only thing I can think of is a server setting is conflicting with the external CSS file generation. Have you tried setting it to inline in “GenerateBlocks > Settings”?

    #1625312
    Sergio

    Hi Tom
    I’ll try that CSS inline.
    But it’s the PRO that gives me problems, the free one doesn’t give me any problems

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1625323
    Tom
    Lead Developer
    Lead Developer

    Can you:

    1. Clear your error_log so it’s empty.
    2. Activate GenerateBlocks Pro
    3. Check your fresh error_log and provide us with the results to our GenerateBlocks Pro support: https://generateblocks.com/support

    Thanks!

    #1628874
    Sergio

    Hello Tom

    I upgraded the plugin to the new version and have had no further problems.

    But other problems are cropping up.

    I attach a private video of something very strange: I select a container to put a link, and the cursor selects another container.

    The attached video shows it perfectly

    Thank you in advance

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1629602
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    This is a known issue with the “Hidden Link” container link option.

    For now, try the “Wrapper” option inside the container link options.

    This will be fixed in the next version ๐Ÿ™‚

    #1633743
    Sergio

    Thanks Tom!! ๐Ÿ™‚

    Doc, you don't just walk into a store, and buy plutonium! Did you rip that off?

    #1634509
    Tom
    Lead Developer
    Lead Developer
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