- This topic has 13 replies, 4 voices, and was last updated 1 month, 2 weeks ago by Tom.
August 11, 2020 at 3:21 am #1396789Encarni
I’m using GenerateBlocks and I love it!
But there is an issue in the block builder: some of the tool icons are missing and it’s hard to use the features.
For example, in the Buttons block I can neither see the plus icon (“+”) to add more buttons, nor the three dots to use the link options:
I’m still able to click on these spots to use the features, but sometimes it’s really difficult to hit correctly since I can’t see the icons.
Could you help me to pinpoint and solve the problem?
Thank you!August 11, 2020 at 4:52 am #1396889DavidStaffCustomer SupportAugust 11, 2020 at 11:27 am #1397612Encarni
I only have 3 active plugins besides GenerateBlocks: GP Premium, Lightweight Social Icons and WP Show Posts.
I have disabled all of them one by one, but the issue remains.
Thanks for your help.August 11, 2020 at 2:20 pm #1397789LeoStaffCustomer SupportAugust 11, 2020 at 11:41 pm #1398199Encarni
No, I haven’t added any additional function.
These are the steps I followed:
1) Install GeneratePress Premium
2) Install Abstract theme from Site Library
3) Customize pages and posts only using blocks editor
I’ve just uninstalled and reinstalled the plugin in case it was malfunctioning, but nothing has changed.
The only different thing from a standard WP installation is that I’m working in a hosting test platform like this: https://www.cdmon.com/en/hosting/test-platform
Let me know if you need access to dashboard or anything else.
Thanks!August 12, 2020 at 3:50 am #1398521DavidStaffCustomer SupportAugust 12, 2020 at 4:05 am #1398544Encarni
There are only two yellow errors:August 12, 2020 at 6:39 am #1398763DavidStaffCustomer SupportAugust 12, 2020 at 7:42 am #1398860Encarni
Already sent, thank you!August 12, 2020 at 8:59 am #1399197TomLead DeveloperLead DeveloperAugust 12, 2020 at 9:28 am #1399240Encarni
I’ve just updated it.
Thanks!August 12, 2020 at 9:32 am #1399246TomLead DeveloperLead DeveloperAugust 12, 2020 at 9:44 am #1399265Encarni
Oooh! Thank you for your amazing support! 😀
Have a nice evening!August 12, 2020 at 9:45 am #1399270
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