[Support request] GENERATEBLOCKS

Home Forums Support [Support request] GENERATEBLOCKS

Home Forums Support GENERATEBLOCKS

  • This topic has 10 replies, 2 voices, and was last updated 1 year ago by David.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #1187637
    newmedianewpeople.com

    Good morning
    I really like your GenerateBlocks plugin but I can’t get it to work on my Generatepress site.

    >>> as you can see the buttons are not visible
    >>> and also I put a background image in the section

    >>>>> but in the backend I see everything regularly

    I use a CLOSTE hosting with LITESPEED
    https://closte.com/

    I can’t understand what the problem is.

    Thanks and greetings from Italy

    #1187770
    David
    Staff
    Customer Support

    Hi there,

    we have seen your support email to GenerateBlocks. We will answer that request.

    #1187776
    newmedianewpeople.com

    Thank you David I wrote . Bye

    #1202245
    Shubham

    Same problem, Background images do not show up, all the formating inside generate blocks do not show up in the preview page. On the backend everything is visible. I have the latest version of both generate press and generate blocks…

    #1205664
    David
    Staff
    Customer Support

    Hi there,

    does it display correctly on the front end of the site?

    #1206429
    Shubham

    No.

    #1206454
    Leo
    Staff
    Customer Support

    Can you submit a question through here and link us to the page in question?
    https://generateblocks.com/help/

    #1428599
    Kirsty

    I’m getting the same issue using GenerateBlocks Container. Background image not showing up front or backend.

    #1428956
    David
    Staff
    Customer Support

    Hi there,

    are you able to raise a new topic where you can share a link to your site ?

    #1433369
    Kirsty

    Hi David,

    I figured out that it was an AMP plugin (by AMP Project Contributors) conflict with Generate Blocks. Once I deactivated the plugin the Container Background image works. Not sure if this is something Generate Blocks would like to look into or if it’s more an issue with the way the AMP plugin is built. Let me know and I can flag it with AMP Project Contributors if it’s an issue on their side.

    #1433541
    David
    Staff
    Customer Support

    Hi Kirsty thanks for feeding back – we will have that fixed in v1.2 of GenerateBlocks.

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