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Gallery bug

1 reply · Started by Ewa on March 16, 2023

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Hello,

Till now I have been using an external plugin for product gallery which is : WooThumbs for WooCommerce by Iconic. Just a while ago I uninstalled this plugin because I wanted to get back to default product gallery solution. To my surprise the product pages stopped displaying at all. This is clearly caused by the plugin deactivation because when I activate it again, the product page gets back.

Could you please help me to identify the reason. Here is the example of a product page which should display:

Hi there,

i would suggest you raise a support topic with the plugin author as they may have knowledge of this.
And in the meantime, try:

1. Dashboard > Settings > Permalinks -> Click Save Changes to rebuild the sites permalinks.
2. Clear any plugin / server caches.

Check if the page works.

If it doesn't then disable ALL other plugins and any Child Theme.
And recheck.

Let me know,

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