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[Resolved] Full Screen Video from Bunnynet doesn´t work with my sites with GeneratePress

Home Forums Support [Resolved] Full Screen Video from Bunnynet doesn´t work with my sites with GeneratePress

Home Forums Support Full Screen Video from Bunnynet doesn´t work with my sites with GeneratePress

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #2504277
    dexafio

    Hi there,
    I´ve been embedding the same html code video in three sites: one with Storefront theme, and two with GeneratePress.
    In all cases, when I´m in post WP editor, full screen works.
    In front end, full screen works only in the storefront site. In my two sites with generatepress, doesn´t work.
    Anybody knows why can be this happening?

    Here i paste a link to a video I´ve recorded explaining that: https://www.loom.com/share/13a1e257b21b4ddc894bee6eaf7cec2c
    Here is an expample post where video does work in storefront: https://kemcanarias.es/prueba-de-video/
    Here the same video in GeneratePress: https://dexafio.com/como-instalar-un-erp-gratis-con-facturascripts-legal/

    I´d like viewers can set full screen in desktop and mobile. Mobile is for me a must.
    Thank´s in advance and kind regards,
    Raúl.

    #2504719
    David
    Staff
    Customer Support

    Hi there,

    the GeneratePress sites Full Screen doesn’t work on Chrome for me.
    It does work in Firefox and Safari.

    So i opened the Browser Developers Tools on the GP Site ( Right Click > Inspect ).
    And on all browsers it shows a few console errors. Most of them are Uncaught (in promise) Timeout (f) which is being caused by Recaptcha.

    Whereas the Storefront site doesn’t have Recaptcha installed.

    So what happens if you remove Recpatcha from the GP Site ?

    Or test on a page where Recaptcha is not loaded.

    #2505476
    dexafio

    Thank´s a lot David, it´s a great help to start. I´ll check this and let you know what happens.
    Have a nice day and my best regards,

    Raúl.

    #2505505
    dexafio

    Right, brousers based in Chromium block fullscreen, that works properly in Firefox. There are several Recaptcha, Defender Pro, Forminator Pro so I´ll have to choose if use Recaptcha or not, but even when ReCaptcha is deactivated in Defender Pro plugin, Chrome, Edge and Brave, don´t show fullscreen. Thank´s for your support.

    #2505644
    David
    Staff
    Customer Support

    Is it possible to create a new blank page that has:
    no other scripts
    or content being loaded
    and has all them elements removed using the disable elements metabox

    Then just add the video embed to that page.
    Can we test to see if that works ?

    #2505663
    dexafio

    Hi there, I´ve tryed a new blank page without metadata. Copy the video link:
    https://www.loom.com/share/f006dac5aee5421ba4268953cf95a296

    The new blank page is this one: https://dexafio.com/prueba-de-fullscreen/

    Thank´s a lot.

    #2505710
    David
    Staff
    Customer Support

    I still see errors relating to the Recaptcha script and warnings relating to a forms embed on that page.
    Whatever plugin/function is loading those scripts may be loading them across the site.

    Is it possible to test will ALL plugins / custom functions disabled ?

    #2505767
    dexafio

    I thank you a lot for your help and was nothing to do with GP and GB. It was Defender Pro settings. In order to share the issue in case any others have the same problem, I´ll show you what was the problem in this video. I apologize for the inconvenience caused. Effectively it was not a problem with GeneratePress

    https://www.loom.com/share/40859a9668e74cc08ebc0ffc8616a8c2

    Thank you a lot David, I´m terribly sorry!!

    #2505776
    David
    Staff
    Customer Support

    Please , no apologies are necessary – we are more than happy to look at any issue and advise where we can.
    Glad to hear you found the problem, and thanks for sharing how to fix 🙂

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