- This topic has 10 replies, 2 voices, and was last updated 3 years, 3 months ago by David.
July 8, 2018 at 3:35 pm #618846Elaine
I am using the Generate Press Wordsmith theme and have run into a problem when creating new pages. Existing pages (home, about, contact) can easily be adapted and the feature image changed to full width formatting. However, the featured image does not behave the same way when creating a new page; instead it acts like a standalone image. Can anyone shed light on why this is happening and how I can fix it? Thanks!GeneratePress 2.1.3GP Premium 1.6.2July 8, 2018 at 3:57 pm #618855DavidStaffCustomer Support
Wordsmith has 2 GP Page Headers. One called Home (for home page) and one called Featured Image.
For new page’s you can either set them individually from the Layout Meta box that will be at the bottom of the page editor. Just look for Page Headers.
Or you can assign that header to all Pages, via the Dashboard > Page Headers > Global Locations.July 9, 2018 at 12:22 pm #619595Elaine
Unfortunately that doesn’t seem to sort it. After leaving this message last night, I ran into a further problem when I updated the menu to add a new page. This caused all of the Featured Images on all of the pages (except Home) to switch to isolated pictures rather than full width photos. When I change the Page Headers at the bottom of the page editor to Featured Image, it reverts the old pages to the correct Featured Image, but the menu bar then overlaps the image when mousing over it. The new pages stay as isolated images despite changing the setting to Featured Image. I am using Generate Press with Elementor, and I believe both have recently had updates; could this be causing the problem?
ElaineJuly 9, 2018 at 2:43 pm #619679DavidStaffCustomer SupportJuly 9, 2018 at 3:19 pm #619706Elaine
Hi, that will be absolutely fine, thanks. Is there anything you need me to do?July 9, 2018 at 3:21 pm #619707DavidStaffCustomer Support
Hi Elaine, can you test out #1 here:July 9, 2018 at 3:31 pm #619715Elaine
Hi David, unfortunately I still have the problem when all plug-ins are disabled.July 9, 2018 at 5:22 pm #619745DavidStaffCustomer Support
Hi Elaine, would you be able to provide us with backend access? If you can set up a new user, and send the details via the Account form here:
Please place a link to this topic in the comments.July 10, 2018 at 4:18 pm #620657DavidStaffCustomer Support
i think the problem is that the Content field in the page header, literally, lost its content. Without it the page header doesn’t work. Can you just copy and paste the following into the Featured Image Page Header content area and publish:
<span><!---- comment ----></span>
Its just an empty tag with html comment, so it won’t display but will stop this from happening.
Let me knowJuly 11, 2018 at 12:57 pm #621404Elaine
Thanks for all your help, that seems to have done it!July 11, 2018 at 2:49 pm #621499
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