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[Resolved] Format button disappears individually

Home Forums Support [Resolved] Format button disappears individually

Home Forums Support Format button disappears individually

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #2522252
    Jordy

    Hello,

    I have added a button for logged out users. This is only visible in the menu_bar_items header. The text is always displayed correctly, only the layout disappears on a few pages (individual).

    I checked if other plugins are causing this problem. This shows that this is not the case.

    #2522264
    Jordy

    It’s just about the header. A button has been added to this for quick login.

    The formatting disappears randomly on different pages.

    Has this problem occurred before?

    In summary,

    I have disabled all plugins and checked if this fixes the problem. Unfortunately, this turns out to be no difference.

    I added a new element with the same hook menu_bar_items, button added and conditions set.

    Enabled debug mode to check for error messages. -> No results

    I have added the url as private information.

    Regards,
    Jordy

    #2522397
    Leo
    Staff
    Customer Support

    Hi there,

    I check all three pages you’ve linked and the button format seems to be all the same and correct:
    https://www.screencast.com/t/xuEGthm6uvfT
    https://www.screencast.com/t/ts9RlTKMjNg
    https://www.screencast.com/t/bpAVGQFP2Z

    Have you resolved this?

    #2522425
    Jordy

    Hi Leo,

    No, the problem is not solved yet. The problem probably only arises with MacOS users. I don’t have a solution at the moment. Hopefully you can steer me in the right direction.

    See: https://postimg.cc/rKH5H6xL

    Thanks

    #2522429
    Leo
    Staff
    Customer Support

    I checked on Mac and don’t see the issue either:
    https://www.screencast.com/t/5zTlbFHDlRg

    Perhaps it’s a browser caching issue? Can you try incognito mode?

    This cannot be a theme issue – otherwise, it would happen on every page. We have not had other reports on this either.

    #2522436
    Jordy

    Hi Leo,

    I don’t even think it’s in the theme. The problem is indeed in the cache.

    Thank you very much for your support.

    #2522438
    Leo
    Staff
    Customer Support

    No problem 🙂

Viewing 7 posts - 1 through 7 (of 7 total)
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