[Resolved] Forefront

[Joha]

Hello,

I’ve made a website with Forefront. It’s a great template. Everything is werking fine except on a mobile. I can’t dropdown the menu on my iphone. On iPad, desktop it workshop fine. What am I doing wrong?

Thanks in advance!

[Tom]

Hi there,

That’s odd – what kind of phone are you using?

Browser?

If possible, can you post your link here so I can take a look?

Let me know 🙂

[Joha]

I use am iPhone, but it doesn’t work on Samsung as well. I use Safari, but also in Chrome and explorer the menu will not drop down. Strange.

[Tom]

Can you possibly post your link so I can try on my Android?

Thanks!

[Joha]

This is the link: praktijkqualityliving.nl

Thanks in advance!

[Tom]

Yea, I’m experiencing this even when resizing my browser down to mobile size.

It seems there’s a javascript error somewhere, because the navigation isn’t rendering the dropdown arrow, or the effect when it drops down.

Can you try deactivating any plugins you have and see if the problem persists?

If not, activate each plugin one by one until you find the culprit.

Let me know what you find out 🙂

Also – I love your website, it looks great!

[Joha]

Thanks!

[Joha]

I Will try that, but when I activate the plug-ins again, will the information and content still be there?

[Tom]

Yes it should be – unless it tells you specifically that data will be deleted.

You can always do a quick database backup first just to be sure.

[Joha]

Thanks! I will try this tomorrow night. I will let you know if this solves the problem. Thanks again.

[Johan]

Hi Tom,

I have deactivated/activate my plugins but it didn’t change a thing.
The menu still isn’t working on mobile devices. Is there anything else I cloud try?

Thanks!

[Tom]

Did you try while all of your plugins were deactivated?

If so, can you possible email me a temporary admin login to support@generatepress.com so I can poke around and see if I can find the issue?

Thanks!

[Johan]

Tom,
I’ve sent you an email!

Thanks!

[Tom]

I finally figured it out!

It seems you had removed (or somehow it was stripped?) a super important WordPress hook in the footer.php template of GeneratePress.

Before the closing </body> tag, your site was missing: <?php wp_footer(); ?> which is essential for javascript to be loaded to your website.

I re-added this hook, and bam, everything was working again 🙂

[Johan]

Wow thanks Tom. Great job

[Author]

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