- This topic has 19 replies, 4 voices, and was last updated 6 days, 20 hours ago by Tom.
July 27, 2020 at 3:53 am #1377722Kirtish Vyas
I have created 3 widgets to be added in the footer of the website but all of them only displayed on the pages, not posts. I have checked all the setting for individual posts all are set to take default widget setting which I set in theme customization as Global use of 3 widgets.July 27, 2020 at 3:57 am #1377726DavidStaffCustomer Support
do you have any Layout Elements set to disable them?
If thats not the case check for:
1. Child theme functions or post templates
2. Plugin conflictsJuly 31, 2020 at 9:39 am #1383238Kirtish Vyas
I haven’t created any child theme nor created any elements but still facing same issue not sure what is the real cause for the same and there seems no plugin setting. Please suggest what is the root causeJuly 31, 2020 at 11:01 am #1383302LeoStaffCustomer SupportJuly 31, 2020 at 1:27 pm #1383424Kirtish Vyas
If you will check the pages it has all the footer widget but category and posts not having even after disabling the plugin thrive cleverly widgetJuly 31, 2020 at 8:10 pm #1383554LeoStaffCustomer Support
So you are sure that you have no layout element created right?
If so can you disable all plugins except GP Premium and activate the parent theme if you are using a child theme?August 1, 2020 at 2:48 am #1383719Kirtish Vyas
Well, i even checked elements but there were no such element created ,i am not sure why still this is visible in pages not posts?
I have already tried by disabling all the pluginsAugust 1, 2020 at 3:31 am #1383742Kirtish Vyas
Well I disabled all the plugins except the GP Premium and there was no element created in GP premium but still, the footer was not displaying so not sure what is the reason that is only displayed just below the pages, not posts. Can you check by taking accessAugust 1, 2020 at 8:30 am #1384069LeoStaffCustomer Support
You can send the dashboard access using Account Issue here:
Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.
Please make sure all plugins except GP Premium is disabled.August 1, 2020 at 10:52 am #1384171Kirtish Vyas
I just now sent request through email id please do check and resolve issue asap : firstname.lastname@example.orgAugust 1, 2020 at 12:38 pm #1384216LeoStaffCustomer Support
I’m not able to debug without disabling all plugins for a certain amount of time unfortunately.
Can you duplicate the current setup on a staging site so we can go through some debugging steps?
There is no other way unfortunately.
Thanks.August 1, 2020 at 2:06 pm #1384277TomLead DeveloperLead Developer
There is nothing in your Footer Widget areas.
If you go to “Appearance > Widgets” and add widgets into those areas, they should display.
Let us know 🙂August 1, 2020 at 2:52 pm #1384302Kirtish Vyas
Well I just removed the Footer widgets and added new using the Elementor which you can see just below the pages course and blogging tools but not below the posts.
But still, the copyright Footer created through theme is also not displayed below the posts and categories that is where the investigation needed.August 1, 2020 at 3:12 pm #1384313LeoStaffCustomer Support
I can see the footer/copyright section when I view Blogging Tools, Course and About page.
The issue is only in single posts and it’s very unlikely a theme issue.
Can you create a staging site for us so we can go through some debugging steps?
Thanks!August 1, 2020 at 5:07 pm #1384339
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