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[Support request] Footer Widget Links Don’t Work For Posts On Mobile

Home Forums Support [Support request] Footer Widget Links Don’t Work For Posts On Mobile

Home Forums Support Footer Widget Links Don’t Work For Posts On Mobile

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2495539
    Arie

    Hello,

    For some reason, my Helpful Links widget in the footer for posts (only on mobile) doesn’t work. It works fine for desktop. And it also works on mobile pages like the home page. But on posts mobile it doesn’t work.

    Image of problem Any idea on issue? Thanks!

    #2495642
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the page in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2496612
    Arie

    Hey Leo… for example this post https://homeinspectorsecrets.com/light-fixtures/ceiling-fans/best-industrial-ceiling-fan/

    On mobile view, the ‘helpful links’ in footer do not work.

    #2496618
    Ying
    Staff
    Customer Support

    Hi Arie,

    It’s an issue with Elementor, as you can see in the video, there’s a padding-bottom and negative margin-bottom set for mobile.
    https://www.screencast.com/t/gHAdPHkv0

    If I remove that padding/margin, the links work fine.

    Check if you can adjust those settings, if not, reach out to Elementor’s support.

    Meanwhile, you can add this CSS to override it for now:

    @media(max-width:768px){
    .elementor-41638 .elementor-element.elementor-element-6b8dce0b {
        margin-bottom: 0 !important;
        padding: 0 !important;
    }
    }
    #2496622
    Arie

    Hey Ying… I added that code to customizer but it still doesn’t work. I’ll reach out to Elementor or is there something else I can try? Thanks!

    #2496643
    Ying
    Staff
    Customer Support

    It’s likely being cached, make sure cache is cleared 🙂

    As you are using WP Rocket, you can see the non-cached version of your site by adding /?nowprocketat the end of your URL.

Viewing 6 posts - 1 through 6 (of 6 total)
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