[Support request] Footer Copyright (Changes will not be saved)

[Benedikt]

Hello everybody, thank you very much for the great theme. I am very happy and am currently still experimenting a lot with the theme, which loads really fast. My question: Unfortunately I cannot change the copyright notice in the theme (via the customizer). Although it is displayed in the preview-mode, it always resets to the default. In the GP plugin “Copyright” is activated. Thanks for your help. Benedikt

[David]

Hi there,

just to be sure we’re seeing the same thing – this is what i see:

If thats the same can you make sure the Customizer changes are not Saved as Draft.

[Benedikt]

Hej,

For example: This is not saved after “Publish”, but reset as you above.

Best regards,
Benedikt

[Leo]

Can you disable Autopimize and WP Super Cache first?

[Benedikt]

I did that too – unfortunately it had no effect on the success.

[Leo]

Can you send me the dashboard access so I can take a look?

Please disable all plugins except GP Premium.

You can send the dashboard access using Account Issue here:
https://generatepress.com/contact/

Please include the following information:
– The URL of this topic.
– Login URL.
– Username and password.

[Author]

Posts